Field Engineer App — 每一项工单、路线与测试 —— 尽在一款为外场打造的坚固应用中。
Field Engineer App 是 NOS 的手机端。派单一经调度安排，工单便即时呈现；GPS 导航将技术人员直接引至客户门前；现场测试的结果会直接回写至该用户的 NOS 档案。
- iOS
- Android
The field, without the paperwork.
Every truck roll becomes a data point. Every install becomes a customer record. Every part fitted reconciles to ERP.
工单与任务
按优先级、SLA 与路线自动排序的实时任务面板 —— 告别纸质工单与 WhatsApp 消息。
GIS 智能路线规划
逐向导航系统已内置您的电线杆、接线盒与熔接点信息。
现场信号测试
运行链路测试、采集 ONT 信号，并将测试读数直接归档到用户档案中。
工单与任务
按优先级、SLA 与路线自动排序的实时任务面板 —— 告别纸质工单与 WhatsApp 消息。
GIS 智能路线规划
逐向导航系统已内置您的电线杆、接线盒与熔接点信息。
现场信号测试
运行链路测试、采集 ONT 信号，并将测试读数直接归档到用户档案中。
Everything the Field Engineer App carries.
A short reference of what a Standard-edition Core ships with. Advanced adds MDM-managed white-label bundles.
照片留证与签字确认
拍摄安装照片、采集客户签名，从客户门口即可结单。
库存与对账
每位技术人员随身携带一份实时库存，任何零件装配后即刻与 ERP 完成对账。
离线可用
工单、表单与照片在设备本地排队，一旦恢复信号立即同步。
Where this app takes you.
第一次通话中我们经常收到的问题。
How do we distribute the Field Engineer App?
Signed APK for Android and IPA for iOS, distributed via your enterprise MDM (Intune, Workspace ONE, Jamf or Google Endpoint Management). We publish signed builds on every stable NOS release.
What happens if a technician loses signal mid-job?
The app is offline-first — jobs, forms and photos queue on the device and sync automatically the moment signal returns. Technicians never lose work.
Can technicians close jobs from the field?
Yes. Signal readings, install photos, customer signatures and stock consumption all land in the subscriber record before the tech drives away.
Does the app track the technician?
Only during active work hours and only with the technician’s consent. Location scope, retention and visibility to managers are all configurable.
Put every technician on the same page.
Both apps ship with every Core. Download the installers today, or configure a Core with the white-label service included.