Field Engineer App — Every job, route and test — in one field-hardened app.
The Field Engineer App is the phone-side of NOS. Assigned work orders appear the moment dispatch schedules them, GPS routing takes the tech to the door, and on-site testing writes results straight back to the subscriber’s NOS record.
- iOS
- Android
The field, without the paperwork.
Every truck roll becomes a data point. Every install becomes a customer record. Every part fitted reconciles to ERP.
Work orders and jobs
A live job board sorted by priority, SLA and route — no more paper stubs or WhatsApp messages.
GIS-aware routing
Turn-by-turn navigation that already knows about your poles, boxes and splice points.
On-site signal tests
Run link tests, capture ONT signal, and file the readings straight into the subscriber record.
Work orders and jobs
A live job board sorted by priority, SLA and route — no more paper stubs or WhatsApp messages.
GIS-aware routing
Turn-by-turn navigation that already knows about your poles, boxes and splice points.
On-site signal tests
Run link tests, capture ONT signal, and file the readings straight into the subscriber record.
Everything the Field Engineer App carries.
A short reference of what a Standard-edition Core ships with. Advanced adds MDM-managed white-label bundles.
Photo evidence & sign-off
Take install photos, capture the customer’s signature, and close the job from the doorstep.
Stock and reconciliation
Each tech carries a live inventory that reconciles to ERP the moment a part is fitted.
Works offline
Jobs, forms and photos queue on the device and sync the moment you get a signal back.
Where this app takes you.
Questions we get on the first call.
How do we distribute the Field Engineer App?
Signed APK for Android and IPA for iOS, distributed via your enterprise MDM (Intune, Workspace ONE, Jamf or Google Endpoint Management). We publish signed builds on every stable NOS release.
What happens if a technician loses signal mid-job?
The app is offline-first — jobs, forms and photos queue on the device and sync automatically the moment signal returns. Technicians never lose work.
Can technicians close jobs from the field?
Yes. Signal readings, install photos, customer signatures and stock consumption all land in the subscriber record before the tech drives away.
Does the app track the technician?
Only during active work hours and only with the technician’s consent. Location scope, retention and visibility to managers are all configurable.
Put every technician on the same page.
Both apps ship with every Core. Download the installers today, or configure a Core with the white-label service included.