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New releaseNOS 1.2 · Aurora is now shipping — conversational NOC in 24 languages.HardwareCluster-aware installer for Core X100 available today.AppsField Engineer & Subscriber apps re-published to iOS and Android stores.AI EnginePer-tenant AI budget controls now live for multi-tenant operators.PerformanceRADIUS backend picks up a 30% throughput lift over 1.1 LTS.
NetXol
Outcome

Give the field team the app they’ll actually use.

Dispatch, route and close jobs from one screen — with GPS, signal tests and stock reconciliation built in. The Field Engineer App is the phone-side of NOS.

30%
Fewer wasted truck rolls
<24 h
From install to first payment
Offline
-first · works without signal
For

Any operator running installation or maintenance crews.

Field ops is where the operator meets the physical world — and it’s usually where the operator’s data goes to die. Paper stubs, unsynchronised photos, and WhatsApp threads standing in for a work-order system.

The Field Engineer App puts every technician on the same job board, with GPS routing, on-site signal capture and photo evidence pinned to the subscriber record. Stock reconciles itself back to ERP as parts are fitted.

And because it’s offline-first, none of this depends on rural signal. Jobs, forms and photos queue on the device and sync when the tech is back on the network.

What NetXol does

Four moves.

Deploy the Field Engineer App

iOS and Android, distributed under your enterprise account.

Turn on GIS routing

The map already knows your poles, boxes and splice points.

Give every van a live inventory

Reconciles to ERP in real time — no more month-end write-offs.

Close jobs from the doorstep

Signal, photos and sign-offs land in NOS before the tech drives away.

Included services

Everything you get with this playbook.

Scoping workshop

A joint session with your ops lead to map the rollout.

Data migration

From your legacy stack, with matched schemas and a cut-over.

Guided install

A NetXol engineer joins the first-boot and configuration.

Team training

Two half-day sessions for NOC, engineering and care.

AI playbook tuning

Configure auto-fix libraries and voice permissions to your policies.

Ongoing check-ins

Quarterly business reviews for the first year.

FAQ

Questions we get on the first call.

How long does it take to go live?

Small deployments complete in under a week from unboxing the Core to first paying subscriber; larger rollouts scoped in weeks not months.

Do we need to change our existing hardware?

No. NOS ships adapters for every mainstream OLT and router. You keep the gear you own; we replace the tooling above it.

What happens to our data?

Everything stays on your Core appliance by default. Backups go to your object store of choice. No subscriber data leaves your rack unless you turn on an opt-in telemetry channel.

Can we migrate from another platform?

Yes — we run a scoped migration project with matching data mappings and cut-over windows. Standard editions include the first migration.