Subscriber App — Pay, test and self-serve — without ever calling support.
The Subscriber App is your brand in your customers’ pockets. It pays their bill, runs a speed test, opens a ticket and gives them honest outage visibility — routing 40% of the calls your care team never has to take.
- iOS
- Android
- Progressive Web App
Support, without the wait.
Common questions resolve on the first tap. Your care team only sees the ones that actually need a human.
Pay, plan and top-up
Everything the customer used to call about — plan changes, upgrades, invoices, top-ups — one tap.
Honest speed and health
Real speed tests against your own edge, with the diagnostic already attached when they open a ticket.
Outage transparency
When there is a real outage, they see it. When there isn’t, they don’t sit on hold to find out.
Pay, plan and top-up
Everything the customer used to call about — plan changes, upgrades, invoices, top-ups — one tap.
Honest speed and health
Real speed tests against your own edge, with the diagnostic already attached when they open a ticket.
Outage transparency
When there is a real outage, they see it. When there isn’t, they don’t sit on hold to find out.
Everything the Subscriber App carries.
A short reference of what a Standard-edition Core ships with. Advanced adds MDM-managed white-label bundles.
Chat with the AI first
The AI Engine handles common questions in-app. When it can’t, it hands over to a human with the full context.
White-labelled to you
Your name, your logo, your colours. Ships to the App Store and Play Store under your operator identity.
Secure by design
Biometric auth, encrypted transport, and no third-party trackers — customer data stays on your Core.
Where this app takes you.
Questions we get on the first call.
Can we white-label the app to our brand?
Yes — logo, colours, app-store metadata, welcome copy and support links are all configurable. Advanced and Enterprise editions include the white-label build service.
How does payment work?
The app integrates with your existing payment gateway (Stripe, Adyen, local providers). NOS handles the billing state on the back end.
What can the AI actually do for subscribers?
Common questions — bills, plan changes, speed tests, outage checks — resolve without a human. The AI hands off to your care team with the full context attached when it can’t.
How is the app distributed?
To your own App Store / Play Store accounts under your brand, or as a Progressive Web App on your domain. Both routes ship with every release.
Put NOS in your subscribers’ pockets.
Both apps ship with every Core. Download the installers today, or configure a Core with the white-label service included.