Case studies

Proof, not promises

Real FTTH operators replacing manual work with NetXol automation — and the numbers that followed.

Cutting new-customer activation from 3 days to 20 minutes

Auto-ProvisioningACSGPONMulti-vendor

−98%

Activation time

−92%

Provisioning errors

+11%

ARPU uplift

FTTH ISP · 80k subscribers · South Asia

Cutting new-customer activation from 3 days to 20 minutes

A growing GPON operator replaced manual OLT provisioning with NetXol NMM auto-provisioning and TR-069 ACS — collapsing activation time and field errors and freeing the NOC to focus on growth.

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Detecting fibre cuts before the first customer calls

AI RCAAuto-FixAssuranceTopology

−47%

MTTR

−38%

Inbound complaints

−61%

SLA breaches

FTTH ISP · 140k subscribers · Middle East

Detecting fibre cuts before the first customer calls

AI auto-crawling and root-cause analysis gave the NOC a 30-minute head start on outages — turning reactive firefighting into proactive assurance.

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One platform across five hardware vendors

Multi-vendorData MigrationConsolidationNMM

Tools retired

−34%

OpEx on software

Vendors unified

Multi-region ISP · Europe

One platform across five hardware vendors

NetXol unified monitoring, OLT management and ACS across a mixed Huawei, ZTE, BDCOM, V-SOL and MikroTik estate — retiring four legacy tools, halving software OpEx, and producing a single operating model group-wide.

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