One platform. The whole ISP.
Not an NMS. Not just a CRM. NetXol One Suite is a complete ISP Digital Operations Platform — NMM, CRM and ERP sharing a single data layer and a single AI brain.
Three modules. One platform.
Zero silos.
NMM runs the network, CRM manages the subscriber, ERP runs the business — sharing one data layer so the whole ISP operates as a single closed loop.
No silos. One source of truth.
Subscriber, service, device, asset and financial data live in one place — so every module acts on the same reality, in real time.
Customer calls support → CRM instantly sees ONU status, signal levels and outages from NMM → first-call resolution.
New order in CRM → ERP auto-generates the service order, billing account and installation work order.
ERP tracks every OLT, ONU and router as an asset → NMM monitors the same devices live → complete asset lifecycle.
Order to cash to assurance — on autopilot
Every subscriber flows through one continuous loop. CRM, ERP and NMM hand off automatically, so there’s no re-keying, no gaps, and no waiting on a human to move the next step.
Order
Subscriber profile created
Fulfil
Service order + billing account
Install
Workforce dispatch + assets
Provision
ACS · OLT · RADIUS auto-config
Bill
Invoice on activation
Assure
Monitoring + IPDR + RCA
Support
First-call resolution
Your subscribers and your engineers, both untethered
A self-service app that keeps customers happy without calling, and a role-based operations app that lets your team run the network from their pocket.
NetXol Subscriber App
Customers manage everything themselves — and when they need help, the AI chatbot answers instantly, around the clock, with no downtime.
- Change package & pay monthly
- Track usage & payment history
- Raise a complaint — AI replies in real time
- Proactive alerts, no waiting on calls
Available on Android
NetXol Operations App
Role-based access for NOC, field and management. Send a voice note like you’re on WhatsApp — and the network does it.
- Run network ops from voice notes
- Provision & reboot ONUs on the go
- Field tasks, GIS & dispatch
- Live alarms pushed to the right role
Available on Android
Put your ISP on autopilot
See NetXol on your own network in a live demo — or send us your RFP and let our team scope the whole project for you.