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Subscriber App white-label — Play Store submission gotchas

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YYasmin Bouzianeasked · Jul 1, 2026, 01:33 PM
First time shipping the white-label Subscriber App to the Play Store under our brand. Rejected twice for 'metadata mismatch' — we think the auto-generated Play Store listing text refers to Netxol by name in one spot. Docs cover the branding config but nothing on the metadata bundle. Anyone hit this and where did you catch the last mention?
#subscriber-app#play-store#white-label
2 replies·468 views
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FFatima Ahmedreplied · Jul 5, 2026, 12:47 PM Accepted answer
Look at the 'developer contact' section of the metadata bundle — mine still referenced support@netxol.example after our branding config, and Google's automated review caught it. Fixing that line got us approved on the third submission.
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YYasmin Bouzianereplied · Jul 8, 2026, 02:12 PM
Fatima — you're right, developer contact was it. Approved on next submission. Adding: don't forget to update the privacy-policy URL in the same bundle, it defaults to netxol.com/privacy.
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